QUOTE(Neil @ Fri 30th May 2008, 4:34am)
QUOTE(Anaheim Flash @ Thu 29th May 2008, 11:40pm)
QUOTE(Neil @ Thu 29th May 2008, 5:33am)
In order to this, you need to understand what the demands of the customers (readers) of Wikipedia are.
On what basis are the 'customers' understood as being 'readers'? The true customers of Wikipedia are its participants, the editors and administrators; it is they who pay for the privilege of having access to the site's facilities. Readers are just passive observers of what the site users do; readers have no capacity to impact upon the site in the way that a customer base impacts upon a provider of products or services. The WP customer/provider relationship exists between the site users and the site facilitators — Jimbeax and the WMF who draw in income and kudos in relation to how pleased the users are.
Wholly wrong. If Wikipedia is an encyclopedia, then its customers are its readers. The purpose of an encyclopedia is to pass information on to its readers.
If Wikipedia is a social networking site and/or MMORPG, then yes, its customers are its participants.
The purpose of a service is to provide a benefit for its customers. If readers have no capacity to impact upon the site, then the system is flawed and needs reengineering.
Mini Logic Lesson in the Rule Of Inference affectionately known as Modus Tollens:
If A then B.
Ergo, Not A
The purpose of a confidence game is to sell its marks a line they will buy.
A con game that suckers as many marks as Wikipedia suckceeds in suckering does not need to be fixed.
It's already "fixed".
Jon This post has been edited by Jon Awbrey: Thu 5th June 2008, 3:04am