QUOTE(John Limey @ Wed 3rd March 2010, 11:57am)

I liked Zoloft's
idea: "Wikipedia can't Handel the truth".
Yet another motto is born...and also one of my favorite ones too!
This was a masterwork of Wikipunkage!
Well done, Sirs!
Even if it goes ignored by the mainstream media, you have still won major respect points with a small but, dare I say, influential segment of cyberspace.
(have you considered Slashdoting and/or digging it?)
What amuses (but doesn't amaze) me most in this is the slow response of OTRS.
Are not such cases, fake or otherwise, their entire Raison D'etre?!
It only goes to further my assertion that, at best, OTRS is an inefficient customer complaints department; just leave a message, take a number and they'll get back with
you...eventually...maybe...your call is very important to us!