QUOTE(Jon Awbrey @ Sun 11th July 2010, 7:26am)
Now, the whole thing about Error-Controlled Course-Engineering (ECCE) is that you must be able to admit the possibility of error into your thinking, and become aware of it when it happens — but that is the very thing that Wiki-Pontifical Wiki-Pilots are proscribed by their pretensions from doing.
Now, I know what you're thinking, but I'll let you go ahead and say it.
It will be good exercise for at least one of us.
Well, I've said some of it before. Cybernetic principles indeed simply required a closed quality control feedback loop and a mechanism to maximize the quality. That sounds simple, but the devil problem, as you point out, is how to define "quality." What's the metric? In biology it's survival and successful reproduction, which is not the redundancy that anti-Darwinists claim, because it's built on a deeper bedrock of some kind of adaption to capture the low-entropy energy flows in the environment, do it without being destroyed, and then use it to make more copies of yourself that do the same. And in the Deming-style process-control in industry the feedback metric is simple long term profit from repeat business from satisfied customers. So you cannot cheat your way into it-- not over the long term.
In engineering and the sciences, it's predictability that is the metric. Does the theory predict the future? Does the design perform the task (which is essentially the same thing)?
In artistic endeavors, these questions of improvement become woolier, because you're essentially working on audience appeal. Performance artists of all kinds hone their routines before small audiences before they open them or Broadway or try them on primetime. Politicians, too. The Gettysburg address reads wonderfully, but it's not that great a speech, because Lincoln never practiced it before an audience before giving it the first time. Martin Luther King's "I have a dream" speech reads like crap but sounds great in front of an audience, because he'd actually honed it by giving it numerous times for small audiences, before that big assembly on the Mall in Washington for the civil rights bill rally. All this is necessary.
So what IS Wikipedia? Right now, it's basically performance art, and not much more. There are none of the quality metrics that serve in science and industry. There are glimerings like article ratings, but no agreement as to how the ratings should work, and (more importantly) no proposals for how to improve the quality of articles of low quality at the governence level, except by screaching and complaining, until somebody who knows how to do it, does it. This is about as childish as complaining about the dust on the carpets, until finally mom gets out the vacuum. No business would run that way.
Were I the WMF CEO, the first marching orders I'd give my board would be to come up with some plan whereby the quality of WP could be rated by some method that its intended AUDIENCE would generally agree on. THEN, I'd want some way of MEASURING that objectively. You might have to have to solicit reader-user feedback
. THEN, you'd like some plan whereby various experiments could be done on various sections of WP (say, all articles that start with "A") whereby you could implement some program of editing to see if it was better than some OTHER plan that you were trying with all articles that start with "B". And so on. This is how every successful science, technology, and business work. That is how they all improve, to the extend that they do improve.
Take this out, and all you get is fighting and schisms, on the order of the religious wars of the last two millennia. And to some extent, the international and inter-state wars, in the era when no states were democracies. Democracies rarely go to war against other democracies-- the various feedback loops in democracy generally prevent people from doing something not in their long term interests. And you can run a business without democracy, but not successfully unless you have some objective feedback from some other thing (profit, the market, etc). If you insist on no democracy AND no objective quality control, you're stuck with no rudder at all, like nations of the world in their non-trade activities though human history. That hasn't been pretty. And as we've remarked, WP seems doomed to repeat it all, so long as it follows no improvement-model that has been successful on large scales, in the past.
MR