Malwebolence: The Trolls Among Us
By MATTATHIAS SCHWARTZ
New York Times Sunday Magazine
Published: August 3, 2008
A growing subculture has a fluid morality and a disdain for pretty much everyone else online.
/b/ is the designated “random” board of 4chan.org, a group of message boards that draws more than 200 million page views a month. A post consists of an image and a few lines of text. Almost everyone posts as “anonymous.”
Measured in terms of depravity, insularity and traffic-driven turnover, the culture of /b/ has little precedent. /b/ reads like the inside of a high-school bathroom stall, or an obscene telephone party line, or a blog with no posts and all comments filled with slang that you are too old to understand.
In the late 1980s, Internet users adopted the word “troll” to denote someone who intentionally disrupts online communities. Early trolling was relatively innocuous, taking place inside of small, single-topic Usenet groups. The trolls employed what the M.I.T. professor Judith Donath calls a “pseudo-naïve” tactic, asking stupid questions and seeing who would rise to the bait. The game was to find out who would see through this stereotypical newbie behavior, and who would fall for it. As one guide to trolldom puts it, “If you don’t fall for the joke, you get to be in on it.”
“Lulz” is how trolls keep score. A corruption of “LOL” or “laugh out loud,” “lulz” means the joy of disrupting another’s emotional equilibrium. “Lulz is watching someone lose their mind at their computer 2,000 miles away while you chat with friends and laugh,” said one ex-troll who, like many people I contacted, refused to disclose his legal identity.
Another troll explained the lulz as a quasi-thermodynamic exchange between the sensitive and the cruel: “You look for someone who is full of it, a real blowhard. Then you exploit their insecurities to get an insane amount of drama, laughs and lulz. Rules would be simple: 1. Do whatever it takes to get lulz. 2. Make sure the lulz is widely distributed. This will allow for more lulz to be made. 3. The game is never over until all the lulz have been had.”
Sherrod DeGrippo, a 28-year-old Atlanta native who goes by the name Girlvinyl, runs Encyclopedia Dramatica, the online troll archive. In 2006, DeGrippo received an e-mail message from a well-known band of trolls, demanding that she edit the entry about them on the Encyclopedia Dramatica site. She refused. Within hours, the aggrieved trolls hit the phones, bombarding her apartment with taxis, pizzas, escorts and threats of rape and violent death. DeGrippo, alone and terrified, sought counsel from a powerful friend. She called Weev.
Weev, the troll who thought hacking the epilepsy site was immoral, is legendary among trolls. He is said to have jammed the cellphones of daughters of C.E.O.’s and demanded ransom from their fathers; he is also said to have trashed his enemies’ credit ratings. Better documented are his repeated assaults on LiveJournal, an online diary site where he himself maintains a personal blog. Working with a group of fellow hackers and trolls, he once obtained access to thousands of user accounts.
I first met Weev in an online chat room that I visited while staying at Fortuny’s house. “I hack, I ruin, I make piles of money,” he boasted. “I make people afraid for their lives.” On the phone that night, Weev displayed a misanthropy far harsher than Fortuny’s. “Trolling is basically Internet eugenics,” he said, his voice pitching up like a jet engine on the runway. “I want everyone off the Internet. Bloggers are filth. They need to be destroyed. Blogging gives the illusion of participation to a bunch of retards. . . . We need to put these people in the oven!”